Processing & Fulfillment Time

Most Nuzelqir™ orders are prepared for shipment within 1–3 business days after payment has been successfully confirmed.

Processing includes order verification, product preparation, packaging, and transfer to the shipping carrier or fulfillment partner.

Weekends and recognized holidays are generally not counted as business days for processing purposes.

During periods of unusually high order volume, certain orders may require additional preparation time. If a material delay affects your order, our team may contact you using the email address provided at checkout.

Estimated Shipping & Delivery Time

After dispatch, standard delivery typically takes approximately 5–14 business days, depending on the destination and shipping route.

These timeframes are estimates rather than guaranteed delivery dates. Actual transit times can be influenced by carrier networks, destination accessibility, customs processing, seasonal demand, severe weather, and other logistics conditions.

Shipping Rates

Standard shipping is complimentary for eligible U.S. orders with a merchandise subtotal of $70 or more.

For orders below the free-shipping threshold, and for destinations or shipping methods not covered by the offer, available shipping charges are calculated and displayed during checkout.

Where Orders Are Fulfilled

To support different destinations and inventory requirements, Nuzelqir™ orders may be fulfilled from our own facilities or from qualified partner fulfillment locations.

The facility used for a particular order may depend on product availability, destination, inventory allocation, and logistics efficiency.

Our business registration address should not be interpreted as the shipping origin or return warehouse for every order.

Tracking Your Shipment

Once your order has been dispatched, a shipment confirmation containing available tracking information will be sent to the email address associated with your order.

Tracking information may require a short period of time to become active after the carrier first receives the shipment.

If tracking does not update for an extended period, please contact our customer service team and include your order number so we can review the shipment status.

Worldwide Shipping

Nuzelqir™ currently accepts orders for delivery to supported international destinations worldwide.

International delivery times may differ depending on the destination, carrier network, local postal service, border processing, and customs procedures.

Some locations may have limited shipping methods or longer delivery estimates. The options available for your destination will be shown during checkout where applicable.

International Customs

International shipments may be subject to customs review or other import procedures required by the destination country or region.

Any applicable import taxes, duties, or local charges may depend on the laws and requirements of the destination jurisdiction.

Customs processing can occasionally add time to delivery, and these delays are outside the direct control of Nuzelqir™ and the shipping carrier.

Please Review Your Shipping Address

Customers are encouraged to review their shipping information carefully before submitting an order.

Please make sure the recipient name, street address, apartment or unit number where applicable, city, postal code, and contact details are complete and accurate.

If you notice an address error shortly after placing your order, contact us as soon as possible. We will make reasonable efforts to assist before dispatch, although an address change cannot always be completed once fulfillment has begun.

Delayed or Potentially Lost Shipments

Most orders arrive within the expected delivery range, but transportation disruptions can occasionally occur.

If your tracking information has not changed for an extended period, the estimated delivery window has passed, or you believe your package may have been lost in transit, please contact service@nuzelqir.com and include your order number.

Our team will review the available tracking information and, where appropriate, work with the relevant carrier or fulfillment provider to determine the next reasonable resolution.

If Something Arrives Incorrectly

If your order arrives damaged, defective, incomplete, materially different from the product ordered, or contains an incorrect item, please contact our customer service team as soon as reasonably possible.

To help us review the issue efficiently, please provide:

• Your order number
• The affected product name
• A short description of the issue
• Clear photos or video where relevant
• Photos of the shipping package if transportation damage is visible

Once reviewed, we will provide an appropriate solution in accordance with the applicable order circumstances and our Return & Refund Policy.

Please Contact Us Before Sending a Return

Our legal business address is not necessarily the warehouse designated to receive product returns.

Please do not send a return directly to our business registration address unless our customer service team has specifically instructed you to do so.

Once an eligible return request has been reviewed and approved, our team will provide the appropriate return instructions and, where necessary, the designated return warehouse address.