What We Mean by Personal Information

Personal information generally means information that identifies you or can reasonably be associated with you.

Information that has been properly anonymized or de-identified so that it can no longer reasonably be linked to an individual is not treated as personal information for the purposes of this policy.

Information Connected With Your Visit or Purchase

The types of information processed may vary depending on how you interact with Nuzelqir™ and which store functions you use.

• Contact information such as your name, email address, telephone number, billing address, and shipping address.
• Order and transaction information including products viewed or purchased, order numbers, cart activity, returns, refunds, exchanges, discounts, and transaction history.
• Payment-related information such as payment method, payment authorization status, transaction details, and other information required by payment processors.
• Account information where account functionality is available, including login credentials, saved preferences, and account settings.
• Customer-service communications including information you provide when asking about an order, delivery, return, refund, or product.
• Device and technical information such as browser type, device information, IP address, operating system, and network-related identifiers.
• Website usage information such as pages viewed, interactions with products, cart activity, and navigation through the store.

How Information Reaches Us

Personal information may be collected from several sources depending on your interaction with the store.

• Directly from you when you place an order, create an account, complete checkout, contact support, submit information, or otherwise interact with us.
• Automatically through website technologies, cookies, similar technologies, browser information, and interactions with our online store.
• From Shopify and other service providers that provide ecommerce, payment, fraud-prevention, fulfillment, analytics, communication, or technical services.
• From business partners or other third parties where permitted by law and relevant to the operation of our services.

Supporting the Entire Customer Experience

We may use personal information where reasonably necessary to operate Nuzelqir™, complete transactions, provide support, protect the store, and improve our services.

When Information May Be Shared

We may provide limited personal information to service providers where reasonably necessary for them to perform services connected with the Nuzelqir™ store.

Depending on the service being provided, these parties may include:

• Ecommerce and website infrastructure providers
• Payment processors and payment gateways
• Fraud-prevention and transaction-security providers
• Shipping, logistics, and fulfillment partners
• Cloud hosting and technical-service providers
• Analytics and website-performance providers
• Customer-support and communication providers
• Marketing and advertising providers where permitted by law

We may also disclose information where you direct us to do so, where disclosure is necessary to complete a transaction, or where required by applicable law or valid legal process.

Our Relationship With Shopify

The Nuzelqir™ online store is operated using Shopify ecommerce infrastructure.

Shopify may collect and process certain personal information relating to your access to and use of the store in order to provide, maintain, secure, and improve the ecommerce services used by us.

Information submitted through the store may therefore be processed by Shopify and other providers involved in operating ecommerce, checkout, payments, fraud prevention, analytics, fulfillment, and related services.

Shopify may also process certain information in accordance with its own privacy practices and legal obligations.

How Online Activity May Be Recognized

Our website and the technologies supporting it may use cookies, pixels, local storage, or similar technologies to operate essential functions and understand how customers interact with the store.

These technologies may support functions such as:

• Remembering cart contents and preferences
• Maintaining checkout and account functionality
• Protecting the website against misuse and fraud
• Measuring website performance and usage
• Understanding which products or pages attract interest
• Supporting advertising or marketing where permitted

Depending on your location, privacy controls or consent choices may be made available through the website.

Other Platforms Have Their Own Privacy Practices

Certain store functions may involve third-party services, platforms, integrations, or providers.

When you interact directly with a third party, information handled by that provider may also be subject to its own privacy notice and terms.

We encourage customers to review the privacy practices of third-party services where relevant.

Our Store Is Intended for Adult Customers

Nuzelqir™ is not specifically directed toward children, and we do not knowingly seek to collect personal information from children who are below the applicable age of consent in their jurisdiction.

If a parent or legal guardian believes that a child has provided personal information to us improperly, please contact us so that the matter can be reviewed and appropriate action can be taken.

Protecting Personal Information

We use reasonable administrative, technical, and operational measures appropriate to the nature of the information and services involved.

However, no website, electronic transmission, network, or information-storage system can be guaranteed to be completely secure in every circumstance.

How Long Information May Be Kept

Retention periods depend on the purpose for which information was collected and the legal or operational requirements associated with that information.

For example, we may retain information where reasonably necessary to administer orders, maintain transaction records, provide customer support, resolve disputes, comply with tax or accounting obligations, prevent fraud, or satisfy other applicable legal requirements.

Information that is no longer reasonably required may be deleted, anonymized, or otherwise handled according to applicable law and operational requirements.

Rights May Differ Depending on Where You Live

Depending on applicable privacy law and your place of residence, you may have certain rights regarding personal information.

Marketing, Advertising & Communication Preferences

Where permitted by law, customers may receive promotional communications or may encounter advertising informed by online activity.

Depending on your jurisdiction and the technologies used, you may have rights to limit certain targeted advertising, sale, sharing, or similar processing as those terms are defined under applicable privacy laws.

You may also opt out of promotional email communications using the unsubscribe mechanism provided in those communications where available.

Even after opting out of marketing, we may continue sending non-promotional messages reasonably necessary for an order, account, delivery, refund, customer-service request, or other transaction.

Verifying a Privacy Request

To help protect personal information, we may need to verify your identity before completing certain privacy requests, where permitted or required by law.

If another person submits a request on your behalf, we may require appropriate evidence that the person is authorized to act for you.

We will not discriminate against a customer solely because they exercise a privacy right provided by applicable law.

Information May Be Processed Across Borders

Because Nuzelqir™ operates an international ecommerce business and uses service providers that may operate in multiple countries, personal information may be transferred, stored, or processed outside the country in which you reside.

Where applicable law requires specific safeguards for an international transfer, we and the relevant service providers may use recognized legal safeguards or other lawful transfer mechanisms as appropriate.

Concerns About How Your Information Is Handled

If you have a privacy concern or believe personal information has been handled incorrectly, please contact us using the details provided below.

Depending on where you live, you may also have the right to contact an appropriate privacy or data-protection authority regarding a concern.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our store operations, technology, service providers, legal obligations, or privacy practices.

When an updated version is published, the “Last updated” date shown on this page will be revised.

Where applicable law requires additional notice for a material change, we will provide such notice in an appropriate manner.